The Mobile IT Support Specialists serving Plymouth, Saltash and surrounding areas.

Mobile PC Doctor provides a first class services, offering one to one computer support, tuition, repairs and upgrades covering Plymouth, Saltash, Callington, Torpoint, Tavistock, Leemill, Ivybridge and surrounding areas.

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PC Healthchecks & Upgrades

Is your computer slow, unresponsive, or not performing like it used to? Mobile PC Doctor’s PC Healthcheck & Tune-up offers a fast, professional solution to revive your system. During a single visit - usually under an hour - Windows is fine-tuned for improved speed, responsiveness, and smooth performance, while your security is checked for the best solution for your computer. Clutter is cleared, and key settings are adjusted for maximum efficiency. The result? A faster, cleaner, and safer computer. If a software tune-up isn’t enough, then we can identify what hardware upgrades are available for your system - often costing much less than replacing the computer entirely if chosen.

Windows Tune-up

As software updates and newer versions of Windows demand more performance from older systems they struggle under load, leading to your patience being tested. The first step Mobile PC Doctor takes is a comprehensive Tune-up of the operating system to reduce load on your hardware. Although this process may sound straightforward, it involves detailed adjustments that result in a less cluttered, more reliable, and less lag.

Hardware Upgrades

Hardware upgrades offer the most significant performance boost and cost-effective alternative to buying a new computer. While a software Tune-up is essential as a first step, upgrading the computer’s hardware is where speed improvements become impressive. Whether it’s increasing RAM or upgrading the Hard Drive, depending on the CPU's limitations, these enhancements significantly boost computing power. Simply put, faster components mean faster performance.

Windows 11 Upgrade?

On October 14th, 2025, Microsoft will end software support for Windows 10 leaving many users unable to upgrade due to not being compatible. This can be a significant financial burden—especially during the current cost-of-living crisis.

Mobile PC Doctor has successfully upgraded many Windows 10 computers and laptops that failed the official compatibility check, preventing them from receiving the free Windows 11 upgrade.

Problem Solving

With the fast-changing and often complex world of computer repairs, experience matters. Since 2004, Mobile PC Doctor has built a trusted reputation for solving problems quickly and effectively, even under tight time and budget restraints. Backed by years of hands-on expertise and a high success rate, customers can count on the Mobile PC Doctor.

Diagnostics

Mobile PC Doctor arrives prepared to diagnose many of today’s most common computer problems. Most issues can be identified within the first hour on-site, but intermittent or complex faults may require additional time or workshop testing, where a thorough step-by-step process of elimination is used to find the solution.

One to One Support

Mobile PC Doctor does more than fix single issues. On-site visits often uncover and resolve other problems, with tailored advice and tuition provided on the spot. Seeing the system in its natural setup helps identify wider issues, giving customers a truly personal “computer doctor” experience leaving customers relaxed as work is carried out

Internet Problems

Resolving a wide range of internet, broadband, Wi-Fi, and email issues - regardless of broadband provider, including BT, EE, Sky, TalkTalk, Virgin Media, and others. Whether a wired or wireless broadband setup is needed, or troubleshooting in person. Mobile PC Doctor has the expertise to deliver fast, reliable solutions.

Wifi Issues

From changing a router’s Wi-Fi name and password to boosting wireless range and resolving wireless printer issues, Mobile PC Doctor can tackle a wide variety of wireless challenges. Providing expert advice and supply additional equipment to enhance Wi-Fi performance for both home and business users..

Email Not Working

Whether it’s resetting an email passwords, setting up a new account, fixing webmail problems, or getting email software running smoothly, Mobile PC Doctor can help. Most issues are resolved quickly, so you can get back to sending and receiving without the hassle and stress.

Phone & Tablet Support

While Mobile PC Doctor specialises in desktops and laptops, we also provide software support for phones and tablets - solving a number of problems, fixing glitches, and keeping your devices running smoothly.

Printer Support

Mobile PC Doctor takes the hassle out of printing. Printer setup can still be a challenge, especially when connecting over Wi-Fi. Mobile PC Doctor offers expert help every step of the way - from recommending the right printer and inks to unboxing, setup, and software configuration - ensuring your printer works perfectly from day one.

Desktops

Mobile PC Doctor repairs Windows-based desktop computers, tackling everything from software issues to hardware faults—most fixed in a single visit. If a repair can’t be completed on-site due to time constraints or the need for specialist workshop facilities, it can be carried out off-site. The goal is always to resolve the problem on-site whenever possible. Support is also available for All-In-One computers where repair is feasible.

Laptops

With laptops now at the heart of everyday life, Mobile PC Doctor specialises in keeping Windows-based laptops running at their best. From fixing software problems to boosting performance, most issues can be resolved conveniently on-site. While some intricate hardware repairs are not offered, due to the mobile nature of our business, customers are always advised on the best options moving forward at time of inspection.

Lost Your Data?

If your computer crashed unexpectedly, would your files be safe? What if they were accidentally deleted? Mobile PC Doctor can often recover lost data—provided the hard drive isn’t physically damaged and action is taken quickly. The sooner you stop using your computer and request recovery, the greater the chance of getting your files back.

Data Back-up

Many people don’t realise the importance of a proper backup until it’s too late. Without a recent backup of personal files, software licence keys, or online passwords, valuable data is at risk. Mobile PC Doctor can help advise or backup what matters most - from irreplaceable family photos to critical documents - giving customers peace of mind before disaster strikes.

Data Erasing

When selling, redeploying, or recycling a PC or laptop, it’s essential to ensure all data is securely erased from the hard drive first. Mobile PC Doctor offers solutions ranging from basic data removal to government-standard data erasure, providing the right level of security for every situation.

Computer Security

Internet security subscriptions can be costly and add up over years of renewals not to mention the added strain they put on computers, slowing them down. We recommend tried and tested Free internet security, we use personally which our customers love. You will have good levels of security that won't cost you a penny upfront or in annual subscription fees.

Scams & Viruses

We provide computer clean-ups for customers who have been scammed or picked up a virus or malware. While the banks take care of the refunds we take care of the computers and help inform customers how to avoid being caught again.

Passwords

Forgetting passwords today is very easily done. Organising your passwords so they can be retrieved in years to come is a challenge for many. We've helped many customers resolve their password problems and are here to help you.

Parental Controls

We understand how children need protection from the harms of the internet. Some parents need help and advice to know how best to protect their children or grandchildren from being exposed to the internets dark side or to take back control of the amount of time they spend on it. This is an uphill battle for all parents today. we're here to help.

Custom Computers

Mobile PC Doctor supplies custom built Windows 11 home/office desktop computers, using only high-quality, branded components and a genuine Windows licence, sticker and DVD. Designed exclusively for our local customers, every system is personally delivered, installed, and set up in your home or workplace for a hassle-free experience.

Our custom-built desktops are carefully designed with price, quality, performance, and longevity in mind. Unlike many off-the-shelf systems, they offer superior upgrade potential, easier servicing, greater customization, and faster, longer-lasting performance — making them the smartest choice today.

Delivery & Home Setup

Mobile PC Doctor makes choosing the right computer simple. We help customers select a system tailored to their exact needs and personally deliver and set it up at their home or office.

Our setup service includes:

Warranty

All bespoke computers and new components come with a 12‑month on‑site warranty, covering any manufacturer hardware defects or failures.

Get in touch with the Mobile PC Doctor today!

If you need any help no matter how small with your computer or laptop, then please don’t hesitate to contact us today for IT support specialist services in Plymouth, Saltash and surrounding areas, call us today on 07816 873373!