Call Now: 07816 873373
The Mobile IT Support Specialists serving Plymouth, Saltash and surrounding areas.
Mobile PC Doctor provides a first class service, offering one to one computer support, tuition and repair and upgrade services covering Plymouth, Saltash, Callington, Torpoint, Tavistock, Leemill, Ivybridge and surrounding areas.
PC Healthcheck & Performance Tune-ups
If your computer suffers from sluggish performance, virus & malware problems, pop-up ads, browser hijacking, freezing, crashing, internet or email problems or you have been computer scammed, then its time for a service and clean today. Our PC Healthcheck & Service is comprehensive and will improve your computer's reliability and performance.
Our Performance Tune-up Service improves the Windows operating system's response times and capabilities by making Windows run faster, snappier with less lag. We also check your computers security and clean-up where necessary. All aspects of system configuration, security issues, clean-ups and maintenance are done onsite usually within the hour.
Computer Slow?
We've been speeding up slow computers for the entirety of our business. Computers slow down with use and age but nothing frustrates us more than when they do. They can freeze, have slower response times, misbehave, and often become unreliable with random problems. Many customers believe their broadband speed is too slow but in most cases, their computers need a tune-up. Our biggest callout is speeding up slow computers and laptops of which we have had great success.
PC Healthcheck & Service
The first place we start is with our PC Health Check & Software Service of your computer. First making sure there are no viruses or malware then moving on to optimising the operating system to reduce the load on the CPU, RAM & Hard Drive. Sounds simple but is quite detailed, resulting in a less cluttered, more reliable quicker computer or laptop.
Hardware Upgrades
Hardware upgrades are the ultimate performance upgrade and are often cheaper than buying a new computer or laptop. The previous step is paramount to speeding up any computer which is necessary preparation for the upgrades. Whether it's upgrading RAM, Hard Drive, Motherboard, or CPU, hardware is the engine that powers your computer. Quicker parts equals faster computers.
Problem Solving
Fixing computers well often comes down to experience and knowledge. No one knows everything about every computer fault of all time. It's a growing and ever-changing complex industry. However, Mobile PC Doctor Ltd has been operating since 2004 and has a high success rate of solving problems, often under pressure due to time and budget restraints. In most cases, we fix the issue within one visit but intermittent or hard-to-find problems require our workshop facilities where we can work through a step-by-step process of elimination. Either way, there's not much we can't fix.
One to One Support
We offer much more than just visiting to fix a specific computer problem. We usually end up solving more problems through conversation over a cup of tea with our customers as we better understand your needs and advise accordingly. Being on-site we get to see your computer system as a whole without the need to remove everything which helps identify wider problems. This service is invaluable as you get your very own computer doctor to answer your questions with tuition on-site where you need it most.
Internet Problems
We solve many internet, broadband, WiFi and email related problems regardless of who your broadband provider is including those from BT, Sky, TalkTalk, Virgin Media and more. Whether you need a "wired" or "wireless" broadband solution, a new email account or internet security - we have the experience to help.
Wifi Problems
From changing your routers WiFi name and password to boosting your wireless range, we can advise and supply additional equipment to improve your home or business WiFi as needed.
Email Problems
From resetting your email password, creating a new email account or problem solving with webmail or setting up your email client software we have the solution for you.
Phone & Tablet Support
Whilst our business is aimed at the bigger brothers of computing we do set up customer's phones and tablets to get them up and running. We can also help with running issues too.
Desktops
We fix Windows based desktop computers on-site from software problems to hardware issues and most are fixed within just one visit. If we are unable to repair on-site due to time restraints or the job requires our workshop facilities then we will seek to repair off-site but our aim is always to fix on-site wherever possible.
Laptops
Due to their popularity most of our work is caried out on laptops these days. We mostly fix software problems with Windows based laptops as well as offering upgrades.
Some laptop hardware repairs we do not offer due to being mobile and are discussed at point of enquiry when neccessary.
Printer Support
We find printer setups still stump people today, especially when trying to connect over WiFi. We offer printer buying advice, what inks to buy, unboxing, setup & software support.
Data Recovery
We provide software based data recovery services for when your PC has crashed or when you need to recover important files that have been very recently lost or deleted. Some exclusions apply. We do not recover files from dead or faulty hard drives.
Data Back-up
If you do not have an up to date backup of your personal files, software licence keys or online passwords then we can help. Imagine if you lost your family photos? We know where your files are likely to be saved and know what can and cannot be backed up from your computer.
Data Erasing
If you are looking to sell or redeploy a PC or laptop within your company, or simply recycle it then it is imperative to erase all data from the old hard drive first. From simple solutions to government standard data erasure, we can provide the right solution for you.
Internet Security
Internet security subscriptions can be costly and add up over years of renewals not to mention the added strain they put on computers, slowing them down. We recommend tried and tested Free internet security, we use personally which our customers love. You will have good levels of security that won't cost you a penny upfront or in annual subscription fees.
Virus, Malware & Scams
We provide computer clean-ups for customers who have been scammed or picked up a virus or malware. While the banks take care of the refunds we take care of the computers and help inform customers how to avoid being caught again.
Password Issues
Forgetting passwords today is very easily done. Organising your passwords so they can be retrieved in years to come is a challenge for many. We've helped many customers resolve their password problems and are here to help you.
Parental Controls
We understand how children need protection from the harms of the internet. Some parents need help and advice to know how best to protect their children or grandchildren from being exposed to the internets dark side or to take back control of the amount of time they spend on it. This is an uphill battle for all parents today. we're here to help.
Bespoke Computers
We supply bespoke home/office and gaming desktop computer systems with price, quality, performance and longevity in mind, delivered and setup. We believe desktop computers are still the best choice for home/office and gaming computing today due to their vast upgrade potential, serviceability, component availability and better, longer lasting performance.
Home Delivery & Setup
We help you choose the right computer spec that meets your computing needs and budget. Once delivered we set up your new computer at your home or office. We can transfer data from your old computer, install your software, set up network connectivity, email, printer, and any other peripheral device you need. We are by your side every step of the way and can visit anytime you need assistance.
Warranties
Bespoke computers and new parts come with 12 month warranty against manufacturer hardware defects & failures.
Most used parts we sell come with 3 month warranty against manufacturer hardware failure.
Get in touch with the Mobile PC Doctor today!
If you need any help no matter how small with your computer or laptop, then please don’t hesitate to contact us today for IT support specialist services in Plymouth, Saltash and surrounding areas, call us today on 07816 873373!