Friendly & Reliable
Call Now: 07816 873373
The Mobile IT Support Specialists serving Plymouth, Saltash and surrounding areas.
Mobile PC Doctor provides a first class services, offering one to one computer support, tuition, repairs and upgrades covering Plymouth, Saltash, Callington, Torpoint, Tavistock, Leemill, Ivybridge and surrounding areas.
Wide Ranging Support
At Mobile PC Doctor, we offer a wide range of support to keep your technology running smoothly. From fixing software glitches and removing viruses to upgrading hardware, setting up printers, and solving internet or email problems, we’ve got you covered. We also provide one-to-one tuition and light support for tablets and phones, giving you help with all your devices in one place.
Windows 11 Upgrade
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Mobile PC Doctor has successfully upgraded many Windows 10 desktops and laptops that don’t meet Windows 11 requirements, often due to the missing TPM 2.0 chip (which cannot be added to older motherboards). This requirement can be safely bypassed with Microsoft’s approval.
On October 14th, 2025, Microsoft will end support for Windows 10. If you’d like to extend the life of your desktop or laptop, upgrading is a far more affordable option than buying new.​
TPM 2.0
TPM 2.0 is a second generation Trusted Platform Module that enhances computer security by securely storing cryptographic keys, ensuring system integrity, and enabling features like disk encryption and secure boot.
Hardware Requirments
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To upgrade to Windows 11, you’ll need at least 8GB of RAM and an SSD hard drive, even though Microsoft lists much lower requirements. In reality, anything less will run too slowly, defeating the purpose of upgrading.
Windows Tune-up
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As computers and laptops age with newer features and updates, older systems struggle under the extra load. This leads to slower performance — and the testing of your patience as you see your computer taking longer to boot up, scan for viruses and install and complete updates.
Mobile PC Doctor’s Tune-up Service is a comprehensive health check of your operating system, designed to spot improvements that reduce the strain on your hardware. Behind the scenes, we make a series of detailed adjustments that leave your computer cleaner, more reliable, and more responsive - within the limits of your existing hardware.
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Hardware Upgrades​​​
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If needed, hardware upgrades provide the most significant performance boost and a cost-effective alternative to buying a new computer. While a software Tune-up is an essential first step, upgrading your hardware is where speed improvements truly shine. Newer, faster components can dramatically increase your computer’s power and responsiveness.
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One to One Support
Mobile PC Doctor does more than fix single issues. On-site visits often uncover and resolve other problems, with tailored advice and tuition provided on the spot. Seeing the system in its natural setup helps identify wider issues, giving customers a truly personal “computer doctor” experience leaving customers relaxed as work is carried out
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Problem Solving​​
​With the fast-changing and often complex world of computer repairs, experience matters. Since 2004, Mobile PC Doctor has built a trusted reputation for solving problems quickly and effectively, even under tight time and budget restraints. Backed by years of hands-on expertise and a high success rate, customers can count on the Mobile PC Doctor. ​​
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Diagnostics​
​Mobile PC Doctor arrives prepared to diagnose many of today’s most common computer problems. Most issues can be identified within the first hour on-site, but intermittent or complex faults may require additional time or workshop testing, where a thorough step-by-step process of elimination is used to find the solution.​​
Internet Issues?
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​Are you in the dark over your internet issues? Resolving a wide range of internet, broadband, Wi-Fi, and email issues - regardless of broadband provider, including BT, EE, Sky, TalkTalk, Virgin Media, and others. Whether a wired or wireless broadband setup is needed, or troubleshooting in person. Mobile PC Doctor has the expertise to deliver fast, reliable solutions.​
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Poor WiFi?
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From changing a router’s Wi-Fi name and password to boosting wireless range and resolving wireless printer issues, Mobile PC Doctor can tackle a wide variety of wireless challenges. Providing expert advice and supply additional equipment to enhance Wi-Fi performance for both home and business users..
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Email Not Working?
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Whether it’s resetting an email passwords, setting up a new account, fixing webmail problems, or getting email software running smoothly, Mobile PC Doctor can help. Most issues are resolved quickly, so you can get back to sending and receiving without the hassle and stress.
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Lost Your Data?
If your computer crashed unexpectedly, would your files be safe? What if they were accidentally deleted? Mobile PC Doctor can often recover lost data—provided the hard drive isn’t physically damaged and action is taken quickly. The sooner you stop using your computer and request recovery, the greater the chance of getting your files back.
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Back-up
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Many people don’t realise the importance of a proper backup until it’s too late. Without a recent backup of personal files, software licence keys, or online passwords, valuable data is at risk. Mobile PC Doctor can help advise or backup what matters most - from irreplaceable family photos to critical documents - giving customers peace of mind before disaster strikes.
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Data Removal
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When selling, redeploying, or recycling a PC or laptop, it’s essential to ensure all data is securely erased from the hard drive first. Mobile PC Doctor offers solutions ranging from basic data removal to government-standard data erasure, providing the right level of security for every situation.
Printer Support
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​Are you fed up because you can't set your printer up? We take the hassle out of printer setups. Setting up a printer can be a challenge, especially when connecting over Wi-Fi. Mobile PC Doctor offers expert help every step of the way - from recommending the right printer and inks to unboxing, setup, and software configuration - ensuring your printer works perfectly from day one.
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Computers
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Mobile PC Doctor specialises in on-site repairs for Windows-based desktops, laptops, and All-In-One computers — tackling everything from software issues to hardware faults, with most problems resolved in a single visit. For more complex cases, repairs can be carried out off-site, or we’ll advise you on the best options moving forward.
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Phones & Tablets
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Mobile PC Doctor also offers software-only support for phones and tablets, covering setup, updates, email, apps, security, and general troubleshooting. Whether it’s configuring a new device or fixing everyday software issues, we’re here to help you get the most from your mobile technology.​​
Security Software
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Internet security subscriptions can be costly and slow down your computer. We recommend tried-and-tested free security software that we personally use and our customers love - offering strong protection with no upfront or annual fees.
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Scams
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We clean up computers affected by scammers abd the damage they cause. While the banks handle refunds, we restore your PC and your peace of mind.
Viruses & Malware
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For over 21 years, we’ve removed countless viruses and malware threats that slow down or compromise computers - restoring them to safe, reliable use again.
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Passwords
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Forgetting passwords today is very easily done. Organising your passwords so they can be retrieved in years to come is a challenge for many. We've helped many customers resolve their password problems and unlock their online accounts.
Happy Family
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Keeping your devices running smoothly and connected to the internet removes one of life’s everyday stresses. Technology has become so essential that most of us can’t imagine functioning without it in today’s digital age. That’s why having someone you can call on when things go wrong helps keep everything running - and keeps faces smiling.​
​​Mobile Support
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With mobile support, help comes quickly and directly to your home or office — saving you the hassle of disconnecting equipment or carrying it to a shop. Most problems are solved in your own environment, often within a single visit, giving you convenience, speed, and peace of mind.​​​​
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Daily Appointments
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​Your time matters, which is why we arrange appointments around your schedule within the confines of our diary. We offer three call-outs Monday to Friday, as well as offer an emergency service outside normal working hours. Whatever works best for you, we’ll make computer support simple and stress-free.
Computer Sales
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Mobile PC Doctor supplies custom built Windows 11 home/office desktop computers, using only high-quality, branded components and a genuine Windows licence, sticker and DVD. Designed exclusively for our local customers, every system is personally delivered, installed, and set up in your home or workplace for a hassle-free experience.
Our custom-built desktops are carefully designed with price, quality, performance, and longevity in mind. Unlike many off-the-shelf systems, they offer superior upgrade potential, easier servicing, greater customization, and faster, longer-lasting performance — making them the smartest choice today.
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Home Delivery & Setup
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Mobile PC Doctor makes choosing the right computer simple. We help customers select a system tailored to their exact needs and personally deliver and set it up at their home or office.
Our setup service includes:
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Warranty
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All bespoke computers and new components come with a 12‑month on‑site warranty, covering any manufacturer hardware defects or failures.​​​
Get in touch with the Mobile PC Doctor today!
If you need any help no matter how small with your computer or laptop, then please don’t hesitate to contact us today for IT support specialist services in Plymouth, Saltash and surrounding areas, call us today on 07816 873373!